a ticket documenting / tracking system. Good telephonic and email communication skills. Basic Linux OS CV to bethdatafin.com and mention the reference number of the job. Software, Support, Technician
service. We offer exceptional telephone services to businesses. With our telephone system in the cloud, we troubleshooting call quality issues, or ensuring a smooth number porting experience. All support is remote with support to SA business customers & handling number porting requests: Taking inbound support calls Porting: you will be responsible for all phone numbers port in and port out requests. Proposing new learnings
perform periodic telephonic duty on the technical service desk, providing second line telephonic support to
Responsibilities:
Other Requirements:
our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English is mandatory
and Power Query related reports while providing telephonic and e-mail support internally and to clients Excel and Power Query related reports. Provide telephonic and e-mail support internally and to clients
Manager Software
Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency in English &
Receiving and logging calls Assisting end users via telephone and remote tools Troubleshooting Resolving issues
replying to the advert, also include the reference number in the subject line. Correspondence will only be