The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs. • Competencies: • Sound understanding of contact centre operating procedures. • Customer service experience equivalent Experience: • Sound understanding of contact centre operating principles. • Customer service experience
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs. • Competencies: • Sound understanding of contact centre operating procedures. • Customer service experience equivalent Experience: • Sound understanding of contact centre operating principles. • Customer service experience
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Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
environmentSkills:
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able