while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal
looking for a Principal Specialist Power Performance Agent. Someone who will be involved in the end-to-end
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
management) Analyse and resolve problem tickets Resolve incident tickets Plan and execute infrastructure lifecycle
12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience FICA knowledge RESPONSIBILITIES:
management). Resolve incident tickets. Analyse and resolve problem tickets. Experience with VIP and End-user
table (PST) as and when required. Log ERP support tickets with the global support team for any system-related reconciliation processes. Track progress of ERP support tickets and follow up with the global support team to ensure