well-established Logistics company is looking for an Agent Performance And Relationship Manager to join their in African trade countries. Responsibilities: •Agent Network Management •Risk Management •Collaboration implementation •Commerial expertise including: agent management •Africa Risk management experience will
all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supe
Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal
incoming client inquiries via phone, email, and ticketing system
well-established Logistics company is looking for an Agent Performance And Relationship Manager to join their in African trade countries. Responsibilities: •Agent Network Management •Risk Management •Collaboration implementation •Commerial expertise including: agent management •Africa Risk management experience will
career that goes beyond mere employment; become an agent of change in transforming lives through technology Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)
Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)
products
overseeing the performance and relationships with agents across Africa, while also mitigating risks associated and implementation Commercial expertise including agent management Africa risk management experience advantageous Responsibilities: Africa Agent Network Management: Facilitate the onboarding of new agents as required. Cultivate with agents to foster trust and cooperation. Define and measure relevant KPIs for evaluating agent performance performance. Establish a system for regular evaluation of agent performance. Client Management: Understand and address