Ticket Verifier At Metrorail Jobs in Cape Town

Field Service Engineer

Westlake

 R 22 000 CTC

not limited to:

• Reviewing tickets and requirements on Autotask Service Desk
• Ensuring Desk
• Ensuring Autotask is updated on ticket progress
• Ensuring tickets are completed timeously
• Ensuring work done is always given on the ticket
• Ensuring after each ticket is complete and that the feedback types, categories, severity, and urgency of the ticket.
• Building sustainable relationships and support
• Using the best electronic means available (ticket system, monitoring, remote, email,
• telephone

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Field Service Engineer Cape Town (westlake)

 Armstrong Appointments

Westlake

 R 22 000 CTC

Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or

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1st Line Support Engineer Cape Town

 Kontak Recruitment

Cape Town Region

 R18 - 24 000

that technical or operational issues on a service ticket are escalated efficiently. Ability to research verification: Candidates selected by the client are verified. False info may disqualify or end employment via given. If no confirmation is received, you must verify with Kontak Recruitment. Ensuring all calls are that technical or operational issues on a service ticket are escalated efficiently. Ability to research

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It System Administrator Durbanville

 Kwena Human Capital

Durbanville

collaboration tools. Jira Ticketing System Management: Oversee and administer the Jira ticketing system, ensuring effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: Manage the technologies. Proficient in managing the Jira ticketing system, Sage X3 ERP (Advantageous), Active Directory

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It Administrator Cape Town

 Mdi Consulting

Cape Town Region

collaboration tools. Jira Ticketing System Management: Oversee and administer the Jira ticketing system, ensuring effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: Manage the technologies. Proficient in managing the Jira ticketing system, Sage X3 ERP (Advantageous), Active Directory

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Administrator Cape Town NEW

 Humankind Group

Cape Town City Centre

Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms

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Software Support Technician Cape Town

 Datafin It Recruitment

Cape Town Region

Services/RDP environments and experience with a ticket documenting / tracking system. You must have a assigned issues and customer interactions in a ticket documenting / tracking system (JIRA). REQUIREMENTS: Support and Call Centre experience. Experience with a ticket documenting / tracking system. Good telephonic

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It Technician

Cape Town City Centre

and verbal faults are logged on the ticket system.

2nd Line It Support

Cape Town City Centre

 R30 000 to R40 000 based on qualifications and Experience

for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management

2nd Line It Support Montague Gardens

 West Coast Personnel

Cape Town City Centre

 R30 000 to R40 000 Per Month Dependent

for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled

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