with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance. Quality Outputs of Answer telephonic calls timeously decreasing holding time (Achieve overall SLA of 80% within 20 seconds. • all queries are legitimate to avoid unnecessary time wastage relating to investigations. • Ensure SOP updates from the business/client to ensure real time communication and tracking. • Ensure clear understanding Duties: Agent performance, time keeping and quality assurance. • Forced not ready time (no more than 5 will
with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance. Quality Outputs of Answer telephonic calls timeously decreasing holding time (Achieve overall SLA of 80% within 20 seconds. • all queries are legitimate to avoid unnecessary time wastage relating to investigations. • Ensure SOP updates from the business/client to ensure real time communication and tracking. • Ensure clear understanding Duties: Agent performance, time keeping and quality assurance. • Forced not ready time (no more than 5 will
employer's business, as the employer may from time to time direct.
employer's business, as the employer may from time to time direct.
Candidate that can deliver high quality products on time in order to meet demand Reading and implementing product in the right quantities by the required time. Testing products by using testing equipment (Dyno's/Jigs)
compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming
compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming
compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming
compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming
employer's business, as the employer may from time to time direct.