standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
Collaboration: Liaise extensively with various company departments, including sales, purchasing, finance, and warehouse
supporting sales operations within their dynamic Shared Service Centre. Collaborate with a high-performing team you're enthusiastic about delivering exceptional service, fostering improvements, and engaging with stakeholders excellence across all aspects. Coordinate with Customer Services to manage returns, replacement devices, and resolve resolve queries promptly. Input orders within agreed Service Level Agreements (SLAs) with precision and timeliness
understanding their needs, and demonstrating how our services can add substantial value to their business. Key Market Focus: Professional Services Engineering Technology and IT Services Trade Healthcare Logistics
understanding their needs, and demonstrating how our services can add substantial value to their business. Key Market Focus: Professional Services Engineering Technology and IT Services Trade Healthcare Logistics
Solutions Architects, Services Business Development Managers, and professional services resources; Attain
Solutions Architects, Services Business Development Managers, and professional services resources; Obtain
Highlight any data issues to the Team Leader for Services Reporting; Provide solutions for ad hoc reporting
excellence, are pioneers in seamless transportation services. With a commitment to reliability, efficiency