year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Walk-in centre face to face support. Instant Messaging/AI Support. Special projects (training, exhibitions
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
objects Preparing User manuals and conducting training to business process owners Go-live preparation support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving
work and overall performance of regional IM data centre (DC) technology systems.
consultants Anticipate escalation and take over calls when needed Provides communication and follow up
limited to: S/he will also assist in identifying training interventions to equip staff with the knowledge Coordinate the conceptualisation and development of training and capacity building programmes and appropriate Modify programs as and when needed and build training programmes from scratch (from the initial idea the process of ensuring the NPO is an accredited training service provider. Work with the Head Marine and and Coastal Impact programme to identify training and development needs within the organisation. Promote
limited to: S/he will also assist in identifying training interventions to equip staff with the knowledge Coordinate the conceptualisation and development of training and capacity building programmes and appropriate Modify programs as and when needed and build training programmes from scratch (from the initial idea the process of ensuring the NPO is an accredited training service provider. Work with the Head Marine and and Coastal Impact programme to identify training and development needs within the organisation. Promote