Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct underperforming agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent and effective resolution, enhancing the client experience. Technical Competencies: Finance Learning and Handling Difficult Calls Call Reporting Further Education and Training Certificate (FETC) - NQF 04. A minimum of 2 years experience as a call centre agency in an inbound or outbound call centre environment FAIS
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct underperforming agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Identify and research potential clients Cold calling potential clients for new business Develop and maintain pipeline Conduct ongoing market research Call centre experience required
within Data Discovery is seeking virtual sales agents within the financial services sector Please note this is a full-time work from home (Virtual sale agent) position You need to reside in Cape Town in the per week What we are looking for: ➢ Matric or Grade 12 / Matric or Equivalent qualification ➢ Minimum (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with use of Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role as specified by the FSCA Minimum Experience: 1 - 2 years experience in a similar environment
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and members - Matric Minimum of 3 years of experience in legal collections, preferably in a call center environment environment - Proven experience in team management and leadership - Excellent knowledge of legal and regulatory R15 000 CTC to R20 000 CTC per month based on experience and qualifications
applications.
-Must have Matric, 2- 5 years' working experience in a security service company