SKILLS Level 1 process integration knowledge across multiple SAP Modules. Able to speak German Level 1 technical
soon as possible ROLE: Operations (2nd and 3rd level) Development of new functionality (backend, frontend) Java 3 years' experience in frontend development 1 years' experience in Public Cloud (Azure) ESSENTIAL
operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. NB:
are in line with approved standards. Provide 2nd level support during incidents by analysing system logs IT / Business / Engineering qualification At least 1 of the following: Professional Scrum Master II™ (scrum
component, HVB and vehicle flashing areas. Provide 1st level support to the component, HVB and complete vehicle and quick to learn other systems. Understand some level of programming and willing to learn other inhouse
particularly on related architecture topics. Holds a deep level of system application knowledge and expertise. Must prepare materials appropriate for all business-level communications. Flexibility, adaptability, and ability
methodologies and practices and coaches the team to higher levels of maturity, at a pace that is sustainable and in Complex Products / Sub-products up to Domain level Provides key insights into the evolution of Agile Teams to improve efficiencies at an organisational level Contributes significant value in relevant CoPs through
implementation of authentication solutions and increase the level of automation of the deployed solutions as an enabler closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues ESSENTIAL SKILLS: Operational support experience. Mid-level knowledge in the areas of web and cloud technologies
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
to GROUP standard processes (ITPM). Provide 2nd level support during incidents by analysing system logs operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic