willing to work weekend shifts monthly
willing to work weekend shifts monthly
Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
What you will be doing:Â
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and all
real-time via a state-of-the-art remote operations centre to ensure data integrity Troubleshoot mine operations' highly competitive salary Shift allowance Attractive shifts (2 days op, 2 nights on, 4 days off) Pleasant
/ level ➢ Provide 24 x 7 support or during your shift ➢ Provide support and technical advice ➢ Respond systems ➢ Process any follow up action ➢ Perform all call resolutions related to assigned areas ➢ Develop for Cisco device information ➢ Log all telephonic calls ➢ SNOW: Proper updates on SNOW to be done daily NNMi: Monitor and conduct Incident Reporting ➢ Log calls where faulty network devices have been reported Check alerts / alarms frequently during the whole shift. ➢ Conduct first line support by attending physically
willing to work weekend shifts monthly.
willing to work weekend shifts monthly.
willing to work weekend shifts monthly.
covering multiple time zones. INVOLVES SOME NIGHT SHIFT WORK Duration: Perm Position at the Offices (Hybrid good communication skills Good Technical skills Night shift will come into play as soon as they client get