Technical Support Agent will be responsible for delivering exceptional client service experiences to all clients escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity
this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric data entry skills Proficient in English 2 years' experience in a service desk role Ability to effectively customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
connection and backup for load shedding. Experience required: Proven experience as a Reservations Manager, with managing a team of at least 4 reports remotely. Experience within the Tourism or Hospitality Sector. Strong Significant travel industry experience, ideally within the luxury travel market. Experience working in in Travel Studio and Wetu is preferable. (Reservation System software). Competent in the use of Microsoft advanced level) Experience taking responsibility and dealing with major accounts. Experience in building
BEng. ● 4 or more years of software engineering experience with commercially successful systems in fintech banking, credit, e-commerce, or logistics ● Recent experience in architecture and technical leadership of projects technical and non-technical teams ● Experience in cloud-based systems ● Experience with Infrastructure-as-code other DevOps principles Preferred Requirements ● Experience with AWS serverless products and infrastructure systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support
key stakeholders. The position requires regular travel throughout Africa. Job Description: Design and tertiary qualification At least 4-5 years’ relevant experience in a similar capacity Strong Commercial acumen Understanding of Project Management Problem solving experience Understanding of both business process management leadership and facilitation skills Willing and able to travel What’s on Offer? Market related The post Business
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although Professional – NON-NEGOTIABLE Minimum 5 years experience working with CargoWise / Wisetech in an IT support management. Profile With a minimum of 5 years of experience in logistics, supply chain, freight forwarding
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although Professional – NON-NEGOTIABLE Minimum 5 years experience working with CargoWise / Wisetech in an IT support management. Profile With a minimum of 5 years of experience in logistics, supply chain, freight forwarding
because of deadlines Must have gained working experience in the IT software solutions services rendered financial services Must have Project Managing working experience regarding IT software solutions. With minimum Project Management businesses processes Experience gained in travelling personally oneself to the External environments Regression testing. Test scenarios experience gained where defects are identify defects with Presentation skills experience and External Client Relationship management working experience Manage IT Software
Excel