ServiceNow and JavaScript experience to develop and manage advanced analytics and reports, collaborating with willingness to learn ServiceNow development - Service Management, ITIL - Any additional responsibilities assigned Minimum 8 years working experience in IT Service Management ROLE AND RESPONSIBILITIES : - Develop analytics
supporting the business strategy. Define how data is managed from collection through to transformation, distribution platforms for data management and storage. Develop data strategies that optimize data management and governance
supporting the business strategy. Define how data is managed from collection through to transformation, distribution platforms for data management and storage. Develop data strategies that optimize data management and governance
sales strategies with business objectives
Level management with the various support stakeholders Continuously review the Service Management process Promotor Score detractors through effective incident management principles via established prioritisation methods
ment Analysis
Reference
Certifications like ISTQB Advanced Level – Test Manager, Certified Manager of Software Testing (CMST), or Certified
proposed system solution to IT Project Manager / Leader and User Management or System owner
analytical tasks. This role holder will under the management of the Fintech team, through the use of data Experience on the following tools: Data Base Management, Big Data (Hadoop, Hive, Presto/Trino) SQL Python
analytical tasks. The role holder will under the management of the Fintech team, through the use of data Experience on the following tools: Data Base Management, Big Data (Hadoop, Hive, Presto/Trino) SQL Python