quality control. By fostering internal and external customer satisfaction and enhancing collaborative efforts implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution MK processes and systems. Internal and External Customer Satisfaction: Schedule and chair Operational Meetings matters that impact on Customer Relationships. Ensure that the Customer Care department understands new the requirements into a functional specification Customer interaction/Relationship management experience
and maintain a good working relationship with customers
Site Evaluations, Gap Analysis, Customer Data Analysis, Shopping Centre Research, etc. Collect, analyse experience working with geo-spatial data layers and customer centric data. Research experience in the form
having implemented at least 5 new customer solutions. Guide customers throughout the software implementation requirements and operational objectives of the customer. Produce professional documentation of current direction to both internal implementation team and customer implementation team May contribute to the business business development process by participating in sales calls, assisting with proposal development, and delivering delivering presentations Provide prompt, exceptional customer service and support Expertise & Skills: Minimum
position. Responsible for analysing and evaluating customer requirements for consulting, design, testing and routers, wireless controllers, and VPN • Supporting customers by developing, reviewing and/or validating scripts design documentation. • Supports Engineers on customer calls when needed. • Design and implement network
analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
acknowledged as the preferred and market-leading centre of excellence for Microsoft knowledge, understanding increase the number and profitability of active customers purchasing from TOD by harnessing the power of product teams to serve internal and external customers. Grade 12, or equivalent Tertiary qualification
Site Evaluations, Gap Analysis, Customer Data Analysis, Shopping Centre Research, etc. Keyword: GIS; Geospatial; experience working with geo-spatial data layers and customer centric data. Research experience in the form
& antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport Respond to help desk tickets, emails, and phone calls R12 000,00 – R20 000,00 per month depending on current
& antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport Respond to help desk tickets, emails, and phone calls R12 000,00 – R20 000,00 per month depending on current