Verify service performance against stated Service Level Agreements and present service performance metrics priorities and relevant IT information to appropriate levels within business. Act as an advocate business requirements capturing business requirements and producing high level technology requirements. Stakeholder Management actively manage expectations and monitor satisfaction levels. Provide technical / professional support to internal through the early phases of approval. Ensure high level technology impact analysis is provided to business
per service level agreements. Deliver services to customers by leveraging operational level agreements incidents and service requests according to service level agreements. Participate in root cause analysis and loss and downtimes are within agreed tolerance levels. Policy and procedures Execute processes and procedures are valid and in line with current utilization levels Provide input into the budgeting process to ensure valid and in line with current required service levels. Ensure that all software license agreements/contracts
incoming calls within Service Level Agreement Respond to emails within Service Level Agreement Perform installation still maintaining high levels of accuracy. Ability to maintain supreme levels of ethical behaviour and
development skills using C#, Blazor and SQL at various levels. Requirements: Minimum of 3 years relevant work
business case to all business sponsors (i.e., C- level executives, technical partners, etc.) in support and work with stakeholders across all levels, including C-level. Excellent communication, networking,
processes and content improvement Manage OBS Inventory levels and pricing according to BU requirements Collaborate owned and partner sites Manage e-commerce inventory levels and pricing as per PM & SH requirements for a subset f customers to understand satisfaction levels Manage all CRM / direct communication deployment
processes and content improvement Manage OBS Inventory levels and pricing according to BU requirements Collaborate owned and partner sites Manage e-commerce inventory levels and pricing as per PM & SH requirements for a subset f customers to understand satisfaction levels Manage all CRM / direct communication deployment
participating with infrastructure designs, lower- level designs, code reviews and troubleshooting. • Contribute Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Minimum Experience Level • 4 years or more
'open/ closed book' contracts. Possesses a high level of drive and energy and an overriding commitment organizing. MS Excel (Advance level). MS PowerPoint (Proficient level). MS Access (Optional). AutoCAD/Class
'open/ closed book' contracts. Possesses a high level of drive and energy and an overriding commitment organizing. MS Excel (Advance level). MS PowerPoint (Proficient level). MS Access (Optional). AutoCAD/Class