enabling software. The position also entails high-level problem resolution for complex systems and implementation skills and experience A Bachelors' Degree (NQF Level 7) or NQF 6 Diploma in computer science/engineering applications System Availability and Compliance: Service Level Agreements (SLAs) and adhering to ICT best practice
workload effectively. Technical Support Provide first-level support for customer concerns and issues regarding coordination and follow-up to maintain service level agreements. Applications Engineering Travel to customer
limited to). The candidate will be required to lead a level 1 team of engineers and mentor when required. Key to build strong working relationships with all levels of staff and clients Good planning and organisation
into the change record Deliver/Promote the highest levels of Client Service to all areas of the business VLAN, QinQ, VRRP , DHCP, and DNS Professional level knowledge of TCP/IP and other network services required
purpose of the position To provide basic and mid-level Desktop and network and basic server support to times faster than the client expects with high levels of communication. Statistics: Billable Hours. Remuneration:
JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg A leading ISP to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance
expand his / her knowledge. A team player with high level dedication. Ability to work under strict deadlines expand his / her knowledge A team player with high level of dedication Ability to work under strict deadlines
expand his / her knowledge. A team player with high level dedication. Ability to work under strict deadlines expand his / her knowledge A team player with high level of dedication Ability to work under strict deadlines
Requirements: Recognised qualification at NQF Level 6 or equivalent; 5 years' experience in SQL, MySQL Applications support and programming experience; NQF Level 7 qualification with more than 5 years of experience
and voice connectivity problems and provide 2nd level support as needed Ensuring that all data and voice administration of telecommunications systems. Managing third level support provided by vendors. Providing support for