expertise and provide training to first-line support technicians Communicate effectively with end-users, customers expertise and provide training to first-line support technicians Communicate effectively with end-users, customers
Mentorship: Provide guidance and training to junior technicians and IT staff. Project Management: Lead and participate
to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town. REQUIREMENTS:
ensure service level agreements (SLAs) are met IT Technicians and Support: Oversee IT support staff to ensure
individual to join our IT team as a Junior IT Technician / Tech Support. The ideal candidate will have
can be performed by specialist BIM modellers, technicians, technologists, or qualified engineers with the
IT support, field support or desktop support technician Personal Competencies Strong interpersonal &
IT support, field support or desktop support technician Personal Competencies Strong interpersonal &
work to programmers, designers, technologists, technicians, or other engineering or scientific personnel
Guidance provided to junior engineers and other technicians, as well as input to developers. • Conflict handled