are ready for your skills and expertise to take a fund manager to new levels. What you'll be doing (and the investment industry. Your strong attention to detail, communication skills, and ability to work in a to apply For a confidential discussion please contact Claudette on (021) 035 1433 or send your CV to
team with day-to-day tasks and projects
about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services management systems and/or areas of specialization • Provide consultation on the use of “Information about IT” on customer requirements • Feedback on findings provided to client • Data of findings analysed and interpreted on customer requirements • Feedback on findings provided to client • Data of findings analysed and interpreted management systems and/or areas of specialization • Provide consultation on the use of “Information about IT”
Responsibilities Assist users with day-to-day IT issues Providing end user support to end users Quality incident on the CA and SRS system within the agreed SLA Provide remote support to end users (Including WFH users) agreements Provide feedback and update outstanding open incidents and requests logged on CA Providing first knowledge base Escalating re-occurring incidents and providing input to the end user problem management forum Customer and service excellence approach Attention to detail If you are ready for the next exciting step in
about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services and develop software updates and fixes for them Provide root cause analysis for production errors Building Passion for technology and learning. Attention to detail. Analytical skills Problem solving Strong presentation
about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services to learn new technologies quickly Attention to detail and producing quality work Team orientated Able
about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services management systems and/or areas of specialization. • Provide consultation on the use of "Information about IT" customer requirements. • Feedback on findings provided to client. • Data of findings analysed and interpreted customer requirements. • Feedback on findings provided to client. • Data of findings analysed and interpreted colleagues assisted where required. • Guidance provided to junior engineers and other technicians, as
logging calls and following up with service providers and regions. Routing of these tickets, following proactive intervention including routine tests • Provide technical leadership, training and support to staff reports • Participate in departmental projects • Provide support Knowledge Incident Management & Problem
functional and business specifications; write detailed universally understood procedures for permanent
customer focus Excellent time management Accurate and detail orientated Ability to perform well under pressure