Required).
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
our Client: Our client is in search of a dynamic Sales Administrator to ignite business growth and surpass Join our client as a Sales Administrator and play a pivotal role in supporting sales operations within their their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences customer margin policies; Collaborate with the Sales Team and customers to ensure delivery excellence Profound understanding and practical experience in sales processes; Proven track record in building relationships
and results-driven individual with a passion for sales in the wireless and mobile telecommunications sector team as Technical Sales Executive. This is initially a commission-only based sales-role and offers an potential of passive recurring income by generating sales of customized airtime data and on-device application application contracts. The role also entails the sales and marketing of communication system hardware and user-devices specialized market verticals. If you're a driven sales professional looking to capitalize on the immense
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
field work might be required to assist with support calls.
accuracy and quality.