team of IT professionals to ensure the efficient operation, security, and optimization of end-user computing infrastructure (VDI). •Define and enforce standard operating procedures (SOPs) for desktop support, incident environment. •Strong technical expertise in desktop operating systems (Windows, macOS), productivity applications
of Staff Supervises junior development staff. Assists on various high-level tasks as and when required
Applications will oversee the planning, sourcing, and operations of computer software applications, ensuring efficient service levels are maintained Support ongoing operations Manage human capital through effective performance
decision-making frameworks within the company's operational landscape.
Responsibilities
will ensure the smooth functioning of technical operations - someone who will be responsible for helping Incorporate new abilities into the day-to-day operational activities to improve the performance of products
Nandi Drive and North Coast Road This successful operation opened 100 stores in 2022 and 70 new stores in comprises two companies covering 3 brands and operating across the country serviced from Head Office in (required) At least 5 years' experience managing IT Operations Experience working with an ERP and POS systems
Durban Office to provide fast and useful technical assistance on computer systems. The successful candidate point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting
implementation)
and Users on systems which manage the business operations. A focus of the role will be developing and testing
readiness and application adoption. Liaising with operational environments for Go-Live opportunities. Document using design thinking principles. Project and operational risk management Budget planning, forecasting