taking on the responsibility of administration and support of the company's networks, servers, and users This required for on-going operations are adequately supported. Management, configuration and administration experience with vSphere systems administration and support including VMotion, HA, DRS, VDS, Affinity rules administration and support. Working experience with Microsoft Exchange administration and support. Experience
our team. As a crucial member of our technical support team, you'll be responsible for providing high-quality high-quality customer service and technical support to our clients. This role involves troubleshooting their issues, and providing timely and courteous support.
and implementation.
strong background in IT management and application support, we invite you to consider this role. Responsibilities Manage support calls to ensure user support and that high service levels are maintained Support ongoing management minimum of 5 years practical experience in supporting large scale multi business applications
CAMPERDOWN, KZN Responsible for assisting the IT and IS support personnel in solving technical problems when required and applications. To provide 2nd and 3rd level support, to reduce costs associated with external service
Currently seeking a Technical Support Controller for an award-winning tracking company based in Hillcrest Hillcrest. This is a first tier support position to the Engineering team. The candidate will liaise with levels of staff providing the necessary systems support and feedback. The ideal candidate needs to hae
alignment with business processes and providing support for system configurations and developments. Key initiatives. Provide process and system support, including user support, testing, and training. Identify and
Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the daily seeking technical assistance over the phone or email Support the remote troubleshooting through diagnostic techniques issues to the iSON Global NOC for the L2 and L3 support Record events and problems and their resolution scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters experience as a help desk technician or other customer support role Graduate with specialization in Information
environments. Performs daily end-user troubleshooting, support, and problem resolution. Performs deployment/administration IT-related facilities' projects. Assists with supporting and maintaining our datacentres. Actively participates security-related activities. Provides end-user support. Coordinates systems and network backup and recovery reflects honest, ethical and professional behaviour. Supports and conducts self in a manner consistent with is required. Must be available for after-hours support if needed. Must be able to lift server and network
candidate will have a strong background in desktop support, device management, and user experience optimization team of IT professionals responsible for desktop support, device management, and end-user services. •Develop standard operating procedures (SOPs) for desktop support, incident management, and service delivery to ensure ensure consistent and high-quality support for end-users. Collaborate with cross-functional teams to IT with a focus on end-user computing, desktop support, or device management. •Proven experience in a