to be able to adjust to different organizational levels
interviews 1 st Level with Company 2 nd Level IKM Test 3 rd Level Assessment from client 4 th Level interview
IT HUBs across Africa
to interact with the business community at all levels, from facilitating design workshops and conducting for Process Engineering and works at the highest levels of abstraction, ambiguity, and complexity within Technology, processes and business needs in varying levels of detail within an area of speciality; and can workshops with business users (up to executive level) in order to gather requirements, generate ideas
introduce new functionality, reduce IT Cost or improve levels of Service Support the achievement of the business introduce new functionality, reduce IT Cost or improve levels of Service Develop and regularly maintain a future-state Deployment standards Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred TOGAF Certification (optional) Minimum Experience Level 3 Years experience as Architect in different organisation/industry
Ref: ZMA 415947 - Level-2 Engineer (Server and Networking) Employer Description Network, Cloud and Support the ICT industry is looking for a highly skilled Level 2 Engineer to join their Team. You must have strong Server. You will be responsible for providing second-level technical support to clients via phone, email, or
responsible for ensuring that the review quality levels are consistently high + flag any suspicious reviews
etiquette
- Ability to communicate at the right level depending on the audience -Written and verbal
- Feel comfortable with a level of ambiguity and an unstructured environment, agile
department, training academy and ensure the correct level of product knowledge and solutions at the company Department Manage Technical Department Ensure high level of support to clients: Repairs Site support Telephonic skills (Afrikaans & English) Patience with high levels of empathy Professional Energetic The ability to
Service Level Agreement Mean-Time-To-Respond time Resolving an issue within a client's Service Level Agreement Mean-Time-To-Repair time Understanding each client's Service Level Agreement contract and adhering to the required
Service Level Agreement Mean-Time-To-Respond time Resolving an issue within a client's Service Level Agreement Mean-Time-To-Repair time Understanding each client's Service Level Agreement contract and adhering to the required