commercial experience with a Data Center Infrastructure skill set.
preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Mid-Level Support Engineer in a Call Centre environment dealing with international customers. Valid driver's own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support
Responsibilities:
/>1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in the
maintenance, and administration.
- Proven experience with email migrations, specifically On Prem/IMAP/Google
desktop support experience is an advantage.
presence in the office. What You Need to Bring: Experience Galore: 5 years of front-end tech wizardry with collaborative dynamo who thrives in a team environment without the dreaded micromanagement. The Reference Number negotiable on experience and ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463
dynamic team where hard work meets adventure, all without the hassle of micromanagement. If you are ready negotiable on experience and ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements desktop support experience is an advantage. 2 year previous IT Service Desk experience Excellent data analytical and troubleshooting skills Previous experience with a Service Desk Application Must show a good requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined
industry certification essential Minimum 5 years experience in configuration, installation and support of analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure industry certification essential Minimum 5 years experience in configuration, installation and support of analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure industry certification essential Minimum 5 years experience in configuration, installation and support of
for an IT Technician.
Qualifications and Experience:
Matric
CompTIA A+
CompTIA N+
Experience AV and or Projector / Display repair Technician.
Experience UPS / Inverter
board level repair Technician.
Leadership experience as a Team leader or in Management.
Knowledge
well spoken and presentable and be able to work without supervision.