resolving, and closing operational and maintenance tickets within SLAs.
resolving, and closing operational and maintenance tickets within SLAs.
may include five or more simultaneous projects. Examine existing processes, identify flaws, and create may include five or more simultaneous projects. Examine existing processes, identify flaws, and create
may include five or more simultaneous projects. Examine existing processes, identify flaws, and create may include five or more simultaneous projects. Examine existing processes, identify flaws, and create
software tests and respond to user emails and support tickets raised to monitor, diagnose, and correct performance
methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office suite
as well as brand new products or capabilities Examine and analyse current process flows and recommend