support to customers via various channels such as phone, email, Freshdesk support tickets • Ability to provide
Connecting devices to the network Troubleshoot and repair technical desktop issues On-site or remote connection
planned maintenance, proactively identifying and repairing network difficulties, responding to network connectivity
planned maintenance, proactively identifying and repairing network difficulties, responding to network connectivity
Liaise with external suppliers/vendors for the repair of equipment/software under warranty or maintenance
service provision
developments and agreed service level timelines for repairing defects. Drive Continuous improvement ∙ Coach
developments and agreed service level timelines for repairing defects. Drive Continuous improvement ∙ Coach
capital project programs for new equipment or major repairs. Authorizes budgets, estimating labour, material
capital project programs for new equipment or major repairs. Authorizes budgets, estimating labour, material