Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements Working
knowledge of call centres
Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service, handling Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service, handling
strong knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric
strong knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric
We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards for campaigns. Analysis of QA findings and further improvement of QA scorecard. Undertake measu
Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
teams within the outsourced call centre environment 3 years' experience managing and developing budgets
We are charting a bold course towards becoming a trailblazing data-driven organization and are seeking a visionary Head of Data Engineering to harness the power of data to transform both our operational landscape and customer experiences. 1. Leadership & Strategy Provide vision and strategy for