carrying out first line support to clients, dispatching technicians, following up with merchants and departments both at branch and head office level Dispatching · Overseeing the activities of the technicians telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising plan to get the ATM transaction · Compiling a dispatch e-mail to technicians and other departments, detailing
carrying out first line support to clients, dispatching technicians, following up with merchants and departments both at branch and head office level Dispatching · Overseeing the activities of the technicians telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising plan to get the ATM transaction · Compiling a dispatch e-mail to technicians and other departments, detailing
application (Backend and Frontend) used in the vehicle dispatch a distribution/ delivery management process. To
Management: Skillfully triage incoming tickets, dispatching resources based on priority and expertise. Technical
Manage incoming orders, submit for processing and dispatch Ensure all customers are answered from the enquiries
Manage incoming orders, submit for processing and dispatch Ensure all customers are answered from the enquiries
application (Backend and Frontend) used in the vehicle dispatch and distribution/delivery management processes
Resolve any system related problems including dispatch errors Ensure User support on the Voice system
Console
application (Backend and Frontend) used in the vehicle dispatch and distribution/delivery management processes