Duties will include but not be limited to:
their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions
JOB DESCRIPTION Basic Function: • This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams. QUALIFICAT
looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible
efficient and responsive Service Desk and Service Delivery Management teams, be accountable for the delivery looked after large service desks and service delivery managers as apart of their portfolio. In order
applicant will be reporting to the Assistant Service Delivery Manager (JHB) or their nominees at GAAP where
and Maintenance as assigned by the ICT Service Delivery Manager External. You must possess the ability
Configuration specialist is a member of the IT Service Delivery management team whose mission is to provide uninterrupted support the operation of end-to-end IT services delivery and management processes. Build documentation and measure and model service delivery and drive continuous improvements. Effective in managing knowledge. Recommendations:
Configuration specialist is a member of the IT Service Delivery management team whose mission is to provide uninterrupted support the operation of end-to-end IT services delivery and management processes. Build documentation and measure and model service delivery and drive continuous improvements. Effective in managing knowledge. Recommendations: