structure – Currently comprising of 2 Support Technicians. KPAs IT Manager - Meeting with Directors on
it. ikeja Wireless PTY (LTD) is looking for technicians to join our team, as we embark on the expansion
periodically with supervisor and other analysts and technicians, to identify and act on opportunities for improvement
o Solution Manager configuration & diagnostics.
· Any additional responsibilities assigned
Quality Software Solutions are Developed. Use diagnostic tools/techniques to identify the root cause of
proposed changes on the testing process. • Use diagnostic tools/techniques to identify the root cause of
subordinate Provide first line escalation to Junior technician Assist Junior Engineers where required/requested
services, including scheduling appointments with technicians.
Guidance provided to junior engineers and other technicians, as well as input to developers. • Conflict handled