their team in Richards Bay. Candidate must meet all the job spec requirements. Minimum Requirements: Onsite and Remote end user support for all desktop devices for the staff situated at remote sites ● Ability notebooks and head sets ● logging of all incidents and request on behalf of staff and management ● a single point point of contact for the staff for any IT related issues, escalations or IT related consulting ● skilled
issues
Specialists, Technical Specialists, and administrative staff. Lead, manage and grow the Client Services business Specialists, and administrative staff. This individual is accountable for all aspects of client service contracts
Engineering team. The candidate will liaise with all levels of staff providing the necessary systems support and
tasks effectively and ensure timely completion of all responsibilities.
tasks effectively and ensure timely completion of all responsibilities. Computer Skills: Proficiency in Management Skills: Ability to lead and motivate staff, fostering a positive and productive work environment both front and back-office operations Managing staff Implementing systems and processes Driving business recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information
tasks effectively and ensure timely completion of all responsibilities. Computer Skills: Proficiency in Management Skills: Ability to lead and motivate staff, fostering a positive and productive work environment both front and back-office operations Managing staff Implementing systems and processes Driving business recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information
To ensure that all network elements are monitored on a 24/7 basis.
• Capture all network incidents
on the FMS
• Report, handover and escalate all network faults according to NMC Fault Handling and
prescribed service level agreements
• Hand over all relevant network incidents to operational support
staff
• Conduct hand-over at shift rotation.
• To ensure that all network elements are monitored on a 24/7 basis.• Capture all network incidents incidents on the FMS• Report, handover and escalate all network faults according to NMC Fault Handling and Escalation the prescribed service level agreements• Hand over all relevant network incidents to operational support• Provide technical leadership, training and support to staff• Conduct hand-over at shift rotation.• Monitor and
agreement. Ensuring that all network elements are monitored on a 24/7 basis Capturing all network incidents Management System Reporting, handing over and escalating all network faults according to Network Management Centre prescribed service level agreements Handing over all relevant network incidents to operational support Providing technical leadership, training and support to staff Conducting handover at shift rotation Monitoring