you’ll do:
Network Engineer. You'll be part of a dynamic team focusing on Data Centre Networks, utilizing Cisco ACI Connectivity” and will have the opportunity to be part of a dynamic Feature Team that provides solutions Implement Data Centre Networks based on Cisco ACI & Nexus - Troubleshoot Data Centre networks - Create
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting rotational shift work. ATTRIBUTES: Good communication, time management and interpersonal relationship skills
Connectivity" and will have the opportunity to be part of a dynamic Feature Team that provides solutions
Implement Data Centre Networks based on Cisco ACI & Nexus
- Troubleshoot Data Centre networks
service, we want to hear from you. Apply now to be a part of their innovative and collaborative work environment Ensure all outstanding open tickets are closed in time • Managing all teams breaching tickets and escalate update calls logged during the call life-cycle • Work closely with resolver groups to ensure timely updates updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes responsibility computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
Paginated Reports, MS SQL Server) is an important part of the Operations team. The SQL/BI Developer executes relevant MIS reports for accuracy and timely delivery. An important part of the Job Purpose is for the SQL/BI resolve problems. Raise any queries and issues in a timely manner. Scheduling meetings with internal stakeholders assist in creating collections strategies for the call centre. Provide insight on performance through accurate resolve problems. Raise any queries and issues in a timely manner. Scheduling meetings with internal stakeholders
actual compliance. The individual will need to take time to truly understand the customer's environment and ensure that all projects are completed within the set time frame To pro-actively identify opportunities for completed on site on time and in a professional manner To provide support to call centre queries relating
actual compliance. The individual will need to take time to truly understand the customer's environment and ensure that all projects are completed within the set time frame To pro-actively identify opportunities for completed on site on time and in a professional manner To provide support to call centre queries relating
Management Team, Merchants Department, Impacted Call Centre Agents.