Ara Call Centre Matric No Experience Jobs in South Africa - Page 4
IT / Computing / Software
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1st Line Support Engineer Cape Town
Datafin It Recruitment
Cape Town Region
Shared Service Desks. The ideal candidate must have Matric/Grade 12, an IT-related tertiary qualification N/MCSE Certified. You will also need 1 years' work experience in a First-Line Support environment with the service-level obligations. Retain ownership of support-call and diligently manage to resolution. Verify whether the Team Leader or Manager of trends in customer calls. Perform research and continued effort towards education education for the purpose of improving knowledge and experience-levels in the products/systems supported by the
share this job on whatsappField Support Engineer
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Assistant Manager
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
Line Technician Centurion
People DimensionCenturion
R11 000 - R15 000 CTC pm FTTB, Wireless, SD WAN, LTE, etc). Logging Support Calls on Manage Engine Service Desk (our ticketing system) Escalating Calls to Second Line Support or Vendor. Data Usage Reports. Following and Maintaining call logging strict deadlines. Knowledge & Experience: Proven work experience as a First Line Support Technician Helpdesk Support Technician. Minimum 2 year working experience in similar role. Must have a knowledge of networking technologies. Hands-on experience with MS Office Suite as well as an ITIL based call logging program. Certification
First Line Support Technician
Pretoria
Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system) (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· Data Usage Usage Reports.
· Following and Maintaining call logging procedures.
· Fault finding reports
Knowledge & Experience:
- Proven work experience as a First Line Support Support Technician.
- Minimum 2 year working experience in similar role.
- Must have a knowledge
Field Services Coordinator
Dante Group Pty LtdBoksburg
annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians
Field Services Coordinator Boksburg
Dante Group Pty LtdBoksburg
annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians
As 400 Operator Alberton
Cbi-electric Low VoltageSouth Africa
on status of environmental controls in the data centre. Assist with user account queries on the AS/400 Ensure the physical security of the computer room. Matric (Grade 12) or equivalent. AS400 operating skills (Backup Recovery Media Services) experience. Prior HMC and console experience. Own transport essential. Competencies:
Senior Test Analyst
Pretoria
Skills
- Minimum four years experience in testing software solutions especially in a financial industry
- Minimum five years experience as a Manual Test Analyst
- Knowledge of Excel
- Knowledge and experience with software testing tools, i.e. Quality Centre, Quick Test Professional SQL
- Minimum two years practical work experience on HP Quality Centre test tool.
Operations Specialist Midrand
TalentcruSouth Africa
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix proactive Identification and remedy of User/Customer experience issues within the digital space using analytical Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested on boarding initiatives with customer contact centres Identify potential service improvement tools and or Diploma in an IT related field or 2 years experience in an IT related field Good understanding of
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