solutions To provide proactive support to internal staff, and external customers: Analyse recurring incidents data quality and integrity within the system Ensure all critical services/systems are monitored Provide clear communication skills at all levels of the business with technical and non-technical staff Effective time management
sales team and installation team to effectively demo all our products. Own the onboarding of new integrations operational staff on all details of a new prospective installation. Ensuring operational staff have a full full understanding and agreement on all details. To maintain communication with the client showing an Ensure that all funds are collected on time as per the contract. To complete a daily log of all activities
sales team and installation team to effectively demo all our products. Own the onboarding of new integrations operational staff on all details of a new prospective installation. Ensuring operational staff have a full full understanding and agreement on all details. To maintain communication with the client showing an Ensure that all funds are collected on time as per the contract. To complete a daily log of all activities
selected standard. Management of Staff Supervises junior development staff. Assists on various high-level
o ensure that all network elements are monitored on a 24/7 basis.
Areas: To ensure that all network elements are monitored on a 24/7 basis. Capture all network incidents on on the FMS. Report, handover and escalate all network faults according to NMC Fault Handling and escalation the prescribed service level agreements. Hand over all relevant network incidents to operational support Provide technical leadership, training and support to staff. Conduct hand-over at shift rotation. Monitor and
site requests in a courteous manner. ● Document all pertinent end user identification information, including assistance, support and specification review with sales staff is provided. ● Ensure an accurate technical analysis analysis, calculation and review of requirements at all times. ● Ensure that assistance is provided with company customers and suppliers are portrayed at all times, maintaining the highest ethical standards Health and Safety Regulations and recommendations at all times. ● Identify and learn appropriate software
Interact and communicate effectively with all levels of staff, senior management, and customers Communicate
and efficient systems working environment for all staff nationwide and achieve cost reduction through
is accessible at all times. It's a work-hard, play-hard culture with very little staff turnover (this says