Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
Specialist (Financial Services)
Preference financial services group of good repute requires the services of a seasoned
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
of cloud configuration/s
for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager efficient and effective delivery of services within a Data Centre environment. The position involves overseeing overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude data input - Ensure that data captured on client call logging system incident/task is accurate and according