strategies to our client's platform and goals and customer needs. You will oversee the entire product lifecycle around product development ● Value risk (whether customers will buy it or users will choose to use it) ● Conduct product discovery and gather feedback from customers to identify opportunities and prioritise features prioritise features based on business impact and customer value. ● Collaborate with design, engineering
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create understanding of database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker
solutions to new & existing mining and commercial customers. These technical solutions will span the entire driving and managing the pre-sales process with customers, the Solutions Architect must be able to articulate guidance during the pre-sales process by identifying customers' technical and business requirements, prior to particular) Ensure scope of work ties in with customer requirements and can articulate technical and/or Responsible for change of scope Support sales on customer engagements Preparing CVP's (fit for purpose solution)
network related services for customers Achieve high standard of customer satisfaction through the delivery timely, and well managed projects Respond to customers queries and complaints Perform second and third
to reduce the occurrence of errors and improve customer experience.
Customer Requirements and Project Management:
system requirements, assessed through customer feedback.
support to stakeholders including salespeople and customers. They are able to interact on a variety of remote
skills
deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might
infrastructure support SQL database support Reporting to customers and staff on issues and resolutions Requirements: experience a bonus Experience: 2-3 years in supporting customer built systems