Service Desk Engineers provide IT end-user support on various components of an IT environment, including
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments issues is also required. It is also vital that service desk analysts possess competency in call centre management
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments issues is also required. It is also vital that service desk analysts possess competency in call centre management
is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading
qualified candidate into the position of a IT Service Desk Agent: Level 1. This position is based at Electronic
PLEASE NOTE THIS IOSITION IS LIMITED TO CANDIDATES IN THE WESTERN CAPE Our client is a leading international Internet Service Provider that offers amazing career opportunities to energetic, dynamic individuals with a passion for IT. To apply you need the following: Grade 12 An MCSE or related qualif
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in responsible for the smooth operation of the service desk, ensuring we meet all agreed-upon service level Provide strong leadership and direction to the service desk team, fostering a positive, collaborative, and performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate internal stakeholders and external vendors. Analyze service desk performance metrics and identify areas for improvement
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and
including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known