and research (including designing questionnaire survey and basic statistical analysis) skills
Controlled & qualified feedback via internal survey twice a year. Additionally, feeling the pulse through Controlled & qualified feedback via internal survey twice a year. Additionally, feeling the pulse through
Controlled & qualified feedback via internal survey twice a year. Additionally, feeling the pulse through Controlled & qualified feedback via internal survey twice a year. Additionally, feeling the pulse through
operational needs. PO review and approval. Review survey feedback to improve services, tools and support
techniques, such as interviews, workshops, and surveys. Proficiency in business process modelling tools
including ethnographic research, usability testing, surveys, heuristic evaluations and interviews. Analyse
outbound communication e.g. user satisfaction surveys, outbound campaigns, status of requests and ad-hoc
services effectively. Conducting client satisfaction surveys, addressing concerns promptly, and staying informed
management systems, recruitment platforms, and employee surveys.
Analysing HC data to identify trends, patterns
user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases,