Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process Process customer purchase orders Attend to customer queries Communicate with the accounts dept with regard regard to customer account queries Communicate with dispatch with regards to customer special requests regard to customer branded orders Communicate with the buying dept with regards to customer special buy-out Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process
incoming customer calls on Ocular
Answer incoming emails on Ocular
Process customer quotations
Process customer purchase orders
Attend to customer queries
Communicate with the accounts
dept about customer account queries
Communicate with dispatch with regards to customer special requests
regard to customer-branded orders
Communicate with the buying dept with regards to customer special
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delivering exceptional service and products to their customers, and they value efficient and effective sales orders, and ensuring smooth communication with customers. This role is vital in maintaining efficient sales sales operations and providing excellent customer service.
Key Responsibilities:
excellent customer service skills and an analytical thinker. Responsibilities: Create customer contracts contracts. Create customer invoices. Updating the customer control list daily. Certify customers invoices and Pastel. Organized and pay high attention to detail. Customer service skills. To apply, please send your CV
excellent customer service skills and an analytical thinker. Responsibilities: Create customer contracts contracts. Create customer invoices. Updating the customer control list daily. Certify customers invoices and Pastel. Organized and pay high attention to detail. Customer service skills. To apply, please send your CV
quotes, updating budget etc.
ensuring orders are processed on time, and updating customer databases.
Your communication skills should
youll be communicating with customers and ensuring that the high level of customer satisfaction is upheld
About Our Client: Our client, a global leader in customer experience solutions, is committed to delivering of the world's most respected brands, enhancing customer interactions and driving business success. Join where integrity, teamwork, and a passion for customer satisfaction are highly valued. About the Role: essential for ensuring the team provides superior customer service experiences. Key Responsibilities: Develop attendance reports, scorecards); Background in customer service; Ability to handle a variety of administrative
exhibitions: quotes, updating budget etc. Updating the Customer Database, liaising with Logistics Attend both above and prepare for meeting Customer Complaints Responsible for Customer complaint registration Create acceptance by customer or notice by sales Create and maintain Shipping Instructions Create New Customers on Syspro Syspro Update/maintain Customer profiles on Syspro Load requisitions – travel expenses and general administration