Services - Operations Assistant Manager with extensive LIFE Insurance experience. Oversee, in conjunction with (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
at the centre, we value every individual and support initiatives, promoting agility and work/life balance
Receptionist – answering the switchboard, transferring calls, and taking messages General typing Assisting with with regards to the clients Life/Investment Planning requirements Calling for policy information To assist
Receptionist – answering the switchboard, transferring calls, and taking messages General typing Assisting with with regards to the clients Life/Investment Planning requirements Calling for policy information To assist
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
director · Handle correspondence, emails, and phone calls on behalf of the director. · Assist in personal related to the employer's personal and professional life. · Prepare documents, presentations, and other materials