(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
clearing instructions and send back to Clearing Agents. Check draft entries and advise on approvals/queries approvals/queries. Request EDI documents from Clearing Agents. Request VOC's where required. Print and sign release release letters and send back to Clearing Agents. Upload documents on the Dashboard. Update Dashboard on
clearing instructions and send back to Clearing Agents. Check draft entries and advise on approvals/queries approvals/queries. Request EDI documents from Clearing Agents. Request VOC's where required. Print and sign release release letters and send back to Clearing Agents. Upload documents on the Dashboard. Update Dashboard on
interim and exit inspections. Attend to tenants / agents / owners / management queries via WhatsApp. Attend portfolio. Liaise with owners, management & rental agents regarding maintenance issues. Discuss problems and action. Submit insurance claims to managing agents for burst geysers etc. Obtain quotes for repairs regarding insurance claims. Liaising with rental agents with regards to maintenance on the properties where
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
customer quotes Requesting estimates from clearing agents Dealing with Pricing from Suppliers Placing of
Personal and presentable and able to act as a PR agent for the company.
- Must be innovative and self-
Warehouse tracking
- Managing all incoming calls
- Maintaining, ordering and distributing office
Estimates - Full function Request rates from multiple agents. Compare and provide quotations / estimates based and origin charges Liaising with both clients and agents in efficient, professional manner Track shipments