comparisons with opposition products Provide great customer service and understand your clients. Personalize your expectations Communicate consistently and build trust Get customer feedback Grade 12 qualification is a prerequisite working vehicle as well as a driving license. Good customer relations. Must be willing to work after hours
streamline the delivery and utilization of financial services. I understand you might be happy in your current product awareness, customer engagement, and ensuring our solutions resonate with our customers. Key Responsibilities: with the customer journey, providing a consistent and positive experience across all customer touchpoints existing offerings based on market insights and customer feedback. Partner with Sales on brand promotions relationships with key stakeholders to manage service delivery in line with business expectations and
streamline the delivery and utilization of financial services. I understand you might be happy in your current product awareness, customer engagement, and ensuring our solutions resonate with our customers. Key Responsibilities: with the customer journey, providing a consistent and positive experience across all customer touchpoints existing offerings based on market insights and customer feedback. Partner with Sales on brand promotions relationships with key stakeholders to manage service delivery in line with business expectations and
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send analytical and problem-solving skills Solid customer service attitude Excellent organisational/project
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send analytical and problem-solving skills Solid customer service attitude Excellent organisational/project
English Computer literate (MS Office) Strong customer service orientation Strong sales & marketing
English Computer literate (MS Office) Strong customer service orientation Strong sales & marketing
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
overall communication to key stakeholders and customers to ensure communication is professional and consistent
services are effectively communicated via the website
services
• To create excellent customer journeys for all products/services
• Implement