least 2 years experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
transport and be willing to
data is consistently updated including rep call adherence, call frequency and strike rate information is
existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits
existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
processes for a world-class sales force, by optimising call schedules and the CRM system.