commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Key sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing
attraction of new customers, maintenance and retention of existing customers. AREAS OF RESPONSIBILTY
products, to ensure customer satisfaction and retention.
attraction of new customers, maintenance and retention of existing customers. AREAS OF RESPONSIBILTY
staff.
resourcing, development, performance management and retention plans are in place for sales team Run collaborative
resourcing, development, performance management and retention plans are in place for sales team Run collaborative
Customer service excellence, focusing on the retention and churning of customers The Company requires
the onboarding journey Customer Service & Retention Always ensure confidentiality of customer information management Customer Service Plans to address retention. Developing and implementing a formal sales plan