Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
requirements, etc. Export Invoice Administration, Import administrative queries, General and other duties
requirements, etc. Export Invoice Administration, Import administrative queries, General and other duties
manufacturing. The role also requires co-ordination and administration of import shipments. The goal is to develop suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes
manufacturing. The role also requires co-ordination and administration of import shipments. The goal is to develop suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes
ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre OHSA requirements e.g., training, safety reps, administration, meetings Ensure the protection and security
customers, service partners, and internal stakeholders. Provide excellent customer service to all stakeholders logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity seamlessly. Proficiency in administrative tasks: Skilful in handling administrative duties such as booking