Office Minimum 3 years working experience in an administrative role Keys areas of responsibility: Operations office that would need representation from food services Assistance with mobilizations and de-mobilization
queries General administration Candidates requirements: Customer Service and/or Administration experience (depending on experience) The post Customer Service Administrator appeared first on freerecruit.co.za .
Tax Invoice Comprehensive knowledge of Customer service experience in Transport industry At least 2 years'
claims, withdrawals, investment switches, policy services, beneficiary changes, new investment and life
Duties:
(Afrikaans and English)
succesful candidate should have strong sales administration skills gained within a business to business
business ( opposed to business to consumer) financial services company.
Additionally you should have a
Accountabilities and Outputs
Enhanced customer service
Master Data and inputs into Load plan aligned
aligned to Customers DSP (Distribution Service
Package)
Continuous communication with SD Planning
responsible
party with the intent to improve service levels
Accountable for new customer take-on
Planning
Support social systems
Support Administrators that work across functions
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comprehensive support to clients regarding soft services. You will be the primary point of contact for escalations, and advising on changes to these services. MAIN OUTPUTS Client Dealing with Client queries regarding Soft Services. Assisting with Client advising regarding changes to Soft Services. Contract Ensuring Ensuring Soft Service Purchase Order Alignment to Contractual Fixed Fees. Ensuring SAP Equipment and Maintenance Plan alignment to Soft Services on Contractual Fixed Fees. Compiling of Soft Service Quotations as per regional
requires the services of a Client Services Administrator who will provide client support services in an accurate Essentials : Providing a high standard of client service Resolving customer queries and requests from incoming Sending accounts to clients on request General administrative and ad-hoc tasks Excellent knowledge of Excel able to perform under pressure Excellent client service Excellent business writing skills and telephone Passion for service delivery Qualification : Grade 12 Previous experience in a client services environment