activities to promote the company's transportation services. 2. Relationship Management: Build and maintain communication to transport partners to ensure adherence to service level agreements and performance standards. Address including the coordination of transportation services, scheduling, and dispatching. Evaluate the performance
the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products; ensure
the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products; ensure
work performed by third parties comply with the service level agreement
routes and schedules. Provide excellent customer service when interacting with clients or receiving delivery
routes and schedules. Provide excellent customer service when interacting with clients or receiving delivery
Accountabilities and Outputs
Enhanced Customer Service
Maintain good Customer relations by delivering
customer/supplier relationships and communication (DC's, service providers and transport companies) • Manage all
customer/supplier relationships and communication (DC's, service providers and transport companies) • Manage all
skills, with a proactive approach to customer service and operational challenges.R