locations etc. Service Level Agreements are met between MacDonald's Transport and its customers. Assets and that all equipment / machinery is serviced within the allowed service intervals and planned COF's updated under your control maintain high level of service to customers. Preparation and submission of leave schedules schedules in such a manner as to not effect customer requirements. Administrative duties and Document control
store and warehouse budget. Customer KPA: Ensure excellent customer service on cash sales. Operational KPA: Oversee all warehouse processes and maintain service standards. Learn & Grow KPA: Ensure staff competency Invoice management. Customer Responsibilities: Invoicing and dispatching. Handling customer queries promptly Maintain rim marking and tyre branding. Ensure customer satisfaction and handle escalations. Decision Knowledge: Sage/Salesforce. Business acumen. Customer service. Transport and dispatch SOPs. Forklift and
warehouse budget.
Customer KPA: Ensure excellent customer service on cash sales.
Operational KPA: Oversee all warehouse processes and maintain service standards.
Learn & Grow KPA: e management.
Customer Responsibilities:
Invoicing cing and dispatching.
Handling customer queries promptly.
Operational marking and tyre branding.
Ensure customer satisfaction and handle escalations.
maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation and efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: 1. Customer (the Sales Force or Consumer): Analyze external customer's specific requirements
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
Manager in the East Rand area. Preferably an English speaking male 40 years of age or younger Must have own
Manager in the East Rand area. Preferably an English speaking male 40 years of age or younger Must have own
uick response to driver's problems i.e., customers refusing stock, truck breakdowns etc.
within the business.
candidate will excel in delivering outstanding customer service with a friendly and enthusiastic demeanor ng>
Require