information on all their shipments Liaise with Client Services department and Trade Lane to co-ordinate the booking
information on all their shipments Liaise with Client Services department and Trade Lane to co-ordinate the booking
accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
instructions
Process RCG
Follow up on customs release
Delivery planning and final delivery
Exports with Customs Refunds
Open shipments
Arrange EWP booking with customs and ensure EWP
SADC certificates
Submit DA 63 and DA 66 to customs
Matric
Minimum 3-5 years relevant
Description Our client is looking for a Customer Relations Manager to join the company OVERVIEW OF ROLE: Warehouse and Logistics Services as well as any other value services that the customer may utilize. Responsible procedures. MINIMUM REQUIREMENTS: Minimum 5 years sales and marketing experience on a strategic level in
internationally for over 5000 clients Manage customer relationship from a service perspective through a structured communication approach Understand customer needs through proactive continuous customer diagnosis Create, implement implement and follow-up service account plans in alignment with customer and account team Create, implement plans per account in line with customer and account team Identify sales opportunities, create solution growth of profitable service contracts Manage internal interfaces and customer to assure efficient delivery
Customer Relations Manager B2B Logistics / Warehousing East Rand
Minimum requirements:
< requirements:
Education
- Higher Certificate / NQF5 required
Experience
- Minimum 2-3 years related experience and/or training; or equivalent combination of education and experience.
Requirements:
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word