e of route planning
Customer Service: If you provide services directly
efficient operations to meet our production and customer service goals.
Your primary focus will be on inventory accuracy, and providing exceptional customer service.
Key Responsibilities:
1 receiving transactions.
4. Customer Service:
Serve as the primary point of contact to exceed customer expectations by providing prompt, professional, and personalized service.
management
Requirements:
requirements. This involves management from customer service to financials to operational requirements
own transport
Providing outstanding customer service and support.
Managing customer orders
Minimum of 2 years of experience in customer service and order management. Experience of import/export
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
and sales, reactivating dormant accounts, customer service and surveys Handle all incoming orders, sales
timely fulfilment
warehouse budget. Customer KPA: Ensure excellent customer service on cash sales. Operational KPA: Oversee all Knowledge: Sage/Salesforce. Business acumen. Customer service. Transport and dispatch SOPs. Forklift and