Takes/Cash Ups/Management of service and staff/Management of Uber Eats/Customer Care and relations.
Q butSkillsGreat People engagement. Great Customer service skills. Ability to oversee and manage staff staff effectively. Well experienced at managing service within a busy restaurant. Experience at coordinating
(barber), business management skills. If you are customer-focused and can ensure smooth business operation operations and exceptional service delivery.
procedures by ensuring a tip top fleet and customer service excellence. As per the organogram, take full procedures. Ensure that vehicles are collected from customers on time. The vehicle utilization report is managed are of a high standard. Address and respond to customer complaints immediately – Follow up within 24 hours
procedures by ensuring a tip top fleet and customer service excellence.
ability to inspire a team to deliver outstanding service.
Key Responsibilities:
departments.
standards Ensure excellent service to customers Ensure quality products to customers Ensure cost effective procedures Be able to work long hours and shifts Handle customer complaints Issue warning to staff members Assist
Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual
quotations for all requested services
Make reservations for all requested services
Acknowledge and
address any account queries
Arrange tour guide services as needed
Negotiate the best rates with preferred
negotiation skills with suppliers
Understanding of customer needs and products
Excellent knowledge of
candidate who can assist mainly in the F&B department as well as managing the administration of bookings
and monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing
and monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing